FAQ‘s

We’ve gathered some of most frequently asked questions.

By all means, if we haven’t answered something you are wondering, please get in touch.

  • We recommend a review every 12 months and this will usually involve replacing the top cover $95. The orthoses themselves should last 3-4 years though this can be shorter or longer depending on what you do in them, your weight, what type of footwear they are in etc.

  • An initial consultation (1 Hour) with Monique and Elise includes Health Fund (HF) code 004 (Initial assessment) which is $137.50, and 118 (Biomechanical assessment) $107.50.

    The total cost for your initial 1 hour consultation is is $245.

    Ryan’s fees are slightly higher at $154 for the 004 and $118.50 for the 118

    Total $272.50

    If you are prescribed custom foot orthoses there is a casting fee of $95 HF code 303.

    Custom orthoses are $590 for the pair and $490 for any subsequent pair.

    Pre fabricated orthoses range from $130 to $250.

    Follow up appointments (30 minutes) are $122 HF code 014 and $134 HF code 014 for Ryan.

  • You do not need a referral from your GP to come and see us.

  • We have HICAPS and most health fund rebates are able to be claimed at your appointment.

  • It is helpful if you wear shorts, or tights, to your appointment. Exacerbating footwear or regularly worn footwear can be be helpful particularly runners and football boots, spikes etc.

  • We do accept EPC referrals from your GP. You will be charged the full consultation fee and the EPC rebate is put back onto your card.